Keyword Analysis & Research: ccpulse actions


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Frequently Asked Questions

What is ccpulse+?

CCPulse+ monitors the status and statistics related to contact center objects (such as agents, queues, Routing Points, and interaction queues) and displays them on the user`s desktop. Please note that there is not an operable website for this product.

How should ccpulse+ process thresholds?

Specifies how CCPulse+ should process thresholds: Accurate: CCPulse+ processes all the thresholds and executes their actions if they are true. FirstFalse: CCPulse+ processes thresholds and executes their actions while they are true. CCPulse+ stops processing on the first threshold that is false. Subsequent thresholds are not processed.

What is firstfalse and firsttrue in ccpulse+?

FirstFalse: CCPulse+ processes thresholds and executes their actions while they are true. CCPulse+ stops processing on the first threshold that is false. Subsequent thresholds are not processed. FirstTrue: CCPulse+ processes thresholds and skips their actions while they are false.

What's new in ccpulse-2267?

CCPulse+ no longer terminates unexpectedly if a workspace with a large number of thresholds is open. Previously in such a case, CCPulse+ might terminate unexpectedly. (CCPULSE-2267) Now CCPulse+ can be minimized while loading a large workspace.


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