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Frequently Asked Questions

How does UCLA have access to medical records?

There are two ways to get your medical records from UCLA. One way is through the UCLA patient portal, and the other way is through filling out the medical records release form and then emailing, faxing, or mailing it in. Log in to your myUCLAhealth patient portal account.

How long does it take to receive my UCLA medical records?

Your medical records release request should be processed within 15 business days of when the office receives your completed paperwork. You can check the status of your request on the ROI Request Status page. Can I Request Someone Else's Medical Records?

Is there a fee for requesting UCLA Medical Records?

Yes, if you are requesting a copy of your own medical records, it is free. For non-patients and third-party requestors, like insurance companies, a fee will be invoiced through the "Pay Invoice" website. To skip this time-consuming process, you can turn to DoNotPay for help.

What is the process for obtaining medical record data for research at UCLA?

There are two ways to get your medical records from UCLA. One way is through the UCLA patient portal, and the other way is through filling out the medical records release form and then emailing, faxing, or mailing it in. Log in to your myUCLAhealth patient portal account. If you have trouble logging in, call 855-364-7052.


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