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Frequently Asked Questions

How do I sign up for rentcafe resident portal?

To log in to the applicant portal and begin the online application process, go to the Guest Login page. To log in to the resident services portal and pay rent online, submit maintenance requests, update your profile, and learn about events at your community, go to the Resident Login page. How do I register a resident account on rentcafe.com?

How do I apply to rent a space on rentcafe?

Many communities on rentcafe.com offer applicant portals and resident services portals. To log in to the applicant portal and begin the online application process, go to the Guest Login page.

How does rentcafe work?

Wimmer Communities has engaged RentCafe, which is a licensed party of Yardi Systems, Inc payment processing services, to administer credit card and ACH payments. Credit Card Payments Online credit card payments made by residents through RENTCafé are highly secure.

Can I use the rentcafe app on my mobile device?

*** You must register your RentCafe account using a computer and not a mobile device. Once your account is set up, you can download the RentCafe App from the App Store and use your mobile device to make rent payments and submit works orders on your mobile device. 4 | P a g e Decron Properties Corp/Resident Portal Instructions/March 2013


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