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Frequently Asked Questions

Is MSN owned by Microsoft?

MSN is owned and operated by Microsoft. MSN Dial-up is an internet services provider operated by Microsoft.

How do I contact MSN?

If you are currently a MSN dial-up customer, you may contact the MSN customer service department by phone. It is not possible to contact the MSN website by phone. Dial 800-386-5550 or 866-205-6768 from your telephone. Say "MSN" at the voice prompt to speak to a customer service representative for MSN dial-up.

How do you sign in to MSN?

To sign in to MSN just select Sign in at the top right hand side of the page and enter your Microsoft account information. You can also sign in to MSN by signing into Outlook, Office, OneDrive or other Microsoft services available on the MSN homepage.

Why will MSN not open?

This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked. Clear the cache and the cookies from sites like msn.com that cause problems. "Remove Cookies" from sites causing problems:


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