Chatbots vs. Conversational AI: What's the Difference?
https://www.rezolve.ai/blog/chatbots-vs-conversational-ai-whats-the-difference
WEBMar 29, 2024 · Chatbot vs Conversational AI: Major Differences. Chatbots handle simple, rule-based queries. Conversational AI uses advanced tech to understand and learn from interactions, making for smarter, more adaptable conversations. So, while both make your digital experience smoother, the approach is different. 8 Use Cases of Conversational AI in …
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