Keyword Analysis & Research: bc msp customer service

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Frequently Asked Questions

How do I contact MSP BC?

A customer service representative is available to assist you Monday to Friday from 8:00 a.m. to 4:30 p.m Pacific Standard Time. An automated service is also available 24 hours a day, seven days a week, to provide general information about MSP benefits and services. Lower Mainland: 604 683-7151 Elsewhere in B.C.: 1 800 663-7100 (toll-free)

Is MSP coverage mandatory in BC?

MSP coverage remains mandatory for all BC residents. Visit Elimination of MSP premiums does not forgive you from paying outstanding premiums owed. MSP premium debts from before Jan. 1, 2020 will remain payable. Get eBill paperless invoicing - get monthly invoice notifications by email

Can I get a refund on my MSP?

See a sample invoice. Any credit you have on your MSP account that qualifies for a refund may be applied to any outstanding account you have with the Province of British Columbia. MSP Premiums are eliminated as of Jan. 1, 2020. MSP coverage remains mandatory for all BC residents. Visit

What information do I need to confirm my MSP account?

This includes Personal Health Number (PHN), birthdate, and address information from your MSP account. Your PHN can be found on the back of your BC Services Card as indicated below: Once the MSP Account Confirmation request has been submitted, a reference number will be displayed.

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