For replacement of controllers during your Microsoft Complete coverage period, contact Xbox Support. Note Microsoft Complete is only available at the time of console purchase from the Microsoft Store.How do I extend warranty coverage for my Xbox system?
To extend warranty coverage for your Xbox system, you can purchase Microsoft Complete with Accidental Damage Coverage at the time of your console purchase or within 45 days of console purchase. Microsoft Complete Protection Plan Contact a Microsoft Store sales agent Microsoft Complete Terms and ConditionsWhat does Microsoft complete protection plan cover?
Microsoft Complete Protection Plan Keep your new Surface, Xbox or Accessory up and running with accidental damage protection 1 from drops, spills, and cracked screens. With Microsoft Complete, if something goes wrong, you’re covered—simple as that.What's included in the Xbox console plan?
The Xbox console plan even covers up to two standard controller replacements when bundled with your Xbox. 1 At home or on the go, you’ll have access to support from the experts who can help guide you through any technical problems. For Surface, you’ll also get software support for Windows and Office.