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Frequently Asked Questions

How do I see a doctor or nurse at UB?

If you need to see a doctor or nurse for medical care, start by making an appointment with Health Services. Health Services offers assistance to all UB students’ regardless of the type of health insurance plan they have. You do not need to be insured through one of UB’s health insurance plans to utilize Health Services.

How do I get to UB health services?

Health Services is located in Michael Hall, on UB's South Campus. Get off at the Goodyear stop, cross the street and follow the sidewalk to Michael Hall. Use one of the nearby bike racks to lock your bike.

What do I need to check in at UB?

Your UB ID Card: The receptionist will use this card during the check-in process. Your health insurance card: Have the original, a copy, or a photo of the card on your phone. If you do not have health insurance, you can still see one of our health care providers.

What are the hours of support for UB?

Hardware/Operating System Support: 8:30 a.m. - 5 p.m. ET Monday - Friday; After hours support only for urgent and high priority problems Download free UB software, set up your UBmail, connect to Wi-Fi, learn about printing and get help with all the tech services UB offers to students.


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