Force an update 1 Open the Sophos Endpoint user interface. 2 Click About followed by the Update Now button. 3 After the update, confirm the Last update time has changed and shows a green checkmark.How do I stop Sophos autoupdate service?
Stop Sophos AutoUpdate Service. Delete the file SophosUpdateStatus.xml that is located at C:\ProgramData\Sophos\AutoUpdate\data\status. Start Sophos AutoUpdate Service.What is the Sophos endpoint self help tool?
This knowledge base article is to be used with the Sophos Endpoint Self Help tool found in Windows endpoints only. This is linked from the Sophos Endpoint Self Help (ESH) tool and provides troubleshooting steps when the utility reports a bad health state against the Update feature.Why is my network adapter not working in Sophos endpoint?
In Network Connections, ensure that the required network adapters are enabled and are not in a Disabled or Not Connected state. Open the Sophos Endpoint user interface. Click About followed by the Update Now button.