Keyword Analysis & Research: self service portal army erb

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Frequently Asked Questions

How do I log in to my Army Knowledge Online account?

You log in using your Army Knowledge Online (AKO) user name and password. If you are having difficulties logging in, it is reccomended that you establish a DS Logon account and use that instead.

How do I log in to the portal?

If you have a Common Access Card (CAC), you can use it to log into the Portal. If you do not have a CAC, create a Level 1 DS Logon account. (Click here) which takes you to the Help Center.

How do I contact the HRC Customer Support Department?

Send an email to the HRC Help Desk at [email protected] request customer support. HRC Help Desk will create a trouble ticket using the information you provide in the email message.

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