Refund Policy. Their website makes it very clear that Fashion Nova will not provide refunds at any time, but they will provide their customers with store credit as long as returns are made within 30 days of the date of delivery and the clothing is unworn, unwashed, and still has all original tags attached.Does Fashion Nova issue refunds?
Fashion Nova currently offers store and online returns, but it doesn't allow refunds to the original form of payment. The only available option at the moment, despite FTC complaints, is a store credit in the form of an E-Gift Card code. Store credits don't include the original shipping costs.How to cancel Fashion Nova order?
If you want to cancel an order placed with Fashion Nova, the process is simple. You just have to log into your account and find the appropriate page. To cancel an order, you must contact customer service or email the company. If you are having trouble contacting them, you can file a claim with Amazon.