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Frequently Asked Questions

How do I Activate my Premier Health MyChart account?

Premier Health is pleased to offer this online request service for your MyChart activation. Please provide all information as required below to gain access to your Premier Health MyChart account. If the information you enter matches our records, you will be prompted to create a username and password to complete the activation process.

Where does my MyChart information come from?

Your MyChart information comes directly from your health care provider's office, and from your Premier Health hospital, using Premier Health's electronic health record. Your health information is reviewed and updated in your electronic medical record at each visit.

How does Premier family care of Kettering use MyChart?

Premier Family Care of Kettering uses Premier Health’s electronic medical record, called Epic. This system includes a confidential, web-based messaging system called MyChart, which lets you review your medical record from home and communicate with our team through the secure Website.

How do I get my preventive care recorded in MyChart?

To be recorded in MyChart, your preventive care needs to be done by a health care provider who uses Premier Health’s electronic health record. If your provider doesn’t use Premier Health’s electronic health record, your procedures or tests done in the office will not be reflected in MyChart.


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