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Frequently Asked Questions

How secure is my medical information with Northshore connect?

As a NorthShore Connect user, you agree to maintain the security of your medical information by: 1) Changing your password on a regular basis, and 2) Keeping your login ID and password confidential. Family Access (Proxy) Settings - NorthShore University HealthSystem offers three types of family access (proxy): pediatric, teen and adult.

What browsers does Northshore connect support?

For other than general information viewing, NorthShore Connect must be accessed with a Secure Sockets Layer (SSL) compatible browser or terminal (Internet Explorer versions 8.0 or greater). Our SSL web server uses authentication and offers the highest level of encryption technology commercially available (128-bit RC4).

Where can I download northshoreconnect for Apple Watch?

NorthShoreConnect on the App Store This app is available only on the App Store for iPhone, iPad, and Apple Watch. Use your existing NorthShoreConnect account to manage your health information and communicate with your doctor on your mobile devices, including Apple Watch.

How does NorthShore University HealthSystem respond to patient communications?

Furthermore, with respect to any electronic communications sent by the patient, NorthShore University HealthSystem is only able to respond to such communications based on the information provided by the patient.

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