Outlook.com: My chat icon is grayed out and is no longer ...
Dec 17, 2012 · Replied on September 20, 2012. I have also noticed that if my chat icon is grayed out, if I launch my mail in another tab/window the chat icon will work in the new window after a moment. However, if I just keep refreshing the same window, the chat icon never turns on... Seems maybe there is some kind of sync/timeout issue happening here.
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