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Frequently Asked Questions

How do I test if my Logitech webcam is recording audio?

If the Logitech webcam microphone is not listed, click the "Audio Tuning Wizard" button and follow the steps provided. Verify that the audio mute button in the webcam software menu is not engaged (as shown below): Once completed, create a sample video recording and play back the file to verify sound is recorded.

How to enable audio recording feature with Logitech alert products?

When enabling and/or using audio recording feature with Logitech Alert products and services, be sure to comply with the laws in your country, state and locality. 5. If you accept the message, the camera will begin recording audio. 6. Using the Microphone slider feature, set the input (recording) volume for the camera.

Is there a free alternative to Logitech capture?

As an alternative to Logitech's broken software (Capture, and Camera Settings), I installed the free OBS software and that solved my problem. I can now zoom in on my face using OBS which feeds into MS Teams without the high CPU usage seen with Capture.

How do I change the microphone settings on my Logitech webcam?

On the webcam software menu, click the "Change Settings" option as shown below: Verify that the Logitech webcam microphone is listed in the "Select Microphone" drop down: If the Logitech webcam microphone is not listed, click the "Audio Tuning Wizard" button and follow the steps provided.


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