What to Expect When Calling a Helpline - HelpGuide.org
https://www.helpguide.org/articles/therapy-medication/calling-a-helpline.htm
WEBFeb 5, 2024 · In general, here’s what to expect. In many cases, the first voice you hear on the helpline may be an automated one. If the service is having a busy night, the automated message will tell you to stay on the line until a worker is available. In other cases, the message may offer you additional options, such as the option to switch languages.
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