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Frequently Asked Questions

What is the return policy for Fashion Nova?

Refund Policy. Their website makes it very clear that Fashion Nova will not provide refunds at any time, but they will provide their customers with store credit as long as returns are made within 30 days of the date of delivery and the clothing is unworn, unwashed, and still has all original tags attached.

How do you return Fashion Nova?

Return Policy. Eligible items may be returned for Store Credit only. Returns must be returned within 30 days of the ship date received. Fashion Nova will not accept any returns after 30 days. Returned items must be unworn and unwashed (free of any stains from makeup, deodorant, or wear) with all Fashion Nova and product tags attached.

How to cancel Fashion Nova order?

If you want to cancel an order placed with Fashion Nova, the process is simple. You just have to log into your account and find the appropriate page. To cancel an order, you must contact customer service or email the company. If you are having trouble contacting them, you can file a claim with Amazon.


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