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Keeping is the fastest, simplest way to share a mailbox in Google Workspace. Your entire team–and your customers–can benefit from using Keeping as a G Suite shared mailbox. Here’s how: Keeping makes sharing the workload easier, so your customer emails don’t fall on one person’s shoulders.How do I create a shared mailbox in G Suite?
Creating a delegated mailbox in G Suite takes just a few minutes: Create a new Gmail account. This will be your shared inbox. Add your teammates as "delegates" to the account following these instructions. Alternatively you can follow this video tutorial from Google. What are the benefits of G Suite shared mailboxes?How easy is it to set up a shared mailbox?
Easy setup. Setting up a shared mailbox is easy, whether you’re interested in merely delegating your inbox to someone else or setting up a true Collaborative Inbox from scratch. It only takes a few minutes, and it’s super simple if you’re already familiar with Google Workspace.Does Google Groups work as a shared mailbox?
We know Google Groups simply doesn’t work as a Shared Mailbox. History hasn’t been fair with Shared Inboxes. In the past, a common thing to do was to set up a regular email account – for support or sales – and share the password with the entire team, exactly what Google tells us not to do.