What Is Conversational AI: A Guide You’ll Actually Use - Hootsuite
https://blog.hootsuite.com/conversational-ai/
WEBOct 31, 2022 · The term conversational AI (artificial intelligence) refers to technologies, like virtual assistants or chatbots, that can “talk” to people (e.g., answer questions). Conversational AI applications are often used in customer service. They can be found on websites, online stores, and social media channels.
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