Keyword Analysis & Research: ccpulse_701

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Frequently Asked Questions

How do I log in to ccpulse+?

4. Logging into CCPulse+ To log in to CCPulse+, click on the CCPulse+ icon from your desktop. This will produce the following screen: The details contained under the Details tab contain information about the way that CCPulse+ is configured at this site and should not need to be changed.

What version of ccpulse+ is used by Software Informer users?

Genesys CCPulse+ is developed by Genesys Telecommunications Laboratories, Inc. and is used by 3 users of Software Informer. The most popular versions of this product among our users are: 7.1, 7.2, 7.5, 8.0 and 8.1.

What is ccpulse Genesys?

CCPulse Genesys. As a supervisor or team leader you will be able to see whether your team members are logged in to take calls or engaged in other tasks. CCPulse+ will also give you statistics on the total number of calls handled and abandoned, as well average handling times, status information and summary information.

What's new in the ccpulse+ release 1725?

CCPulse+ now correctly closes the connection to the DB Server after 10 minutes of inactivity. Previously, CCPulse+ did not disconnect from the DB Server when a reconnection to the DB Server occurred. (CCPULSE-1725) The operating systems supported by this release are listed in the Contents, above.

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