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Frequently Asked Questions

How do I obtain access to the Capp study source material?

You may obtain access to the CAPP study source material and CAPP exams by logging in at the top of this page. If this is your initial login, establish your account by clicking on the "Login Help" button above. You will need your company CAPP access code to set up your Login ID and Password.

What is the CAPP program?

Established by Governor Newsom and the California Legislature in the 2021-22 State Budget and administered by the Department of Community Services and Development (CSD), the CAPP program dedicates $1 billion in federal American Rescue Plan Act funding to address Californian's energy debts.

How are ccapcapp benefits being credited to my account?

CAPP benefits will be credited to customer accounts on a rolling basis as energy utilities apply and are approved for CAPP funding. To expedite the release and distribution of CAPP assistance to eligible Californian utility customers, CSD is working closely with the state's energy utilities.

How do I implement Capps at my agency?

To implement CAPPS at your agency, contact Rusty Charlton at [email protected] or visit the ProjectONE website.

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