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Frequently Asked Questions

What do I do if I can't log into Brightspace?

If you still cannot log into Brightspace, please contact the LMU Information Technology Services (ITS) Help Desk at 310.338.7777, or email [email protected] Please include your University I.D. number in the email.

Where can I find information about Brightspace?

The ITS Knowledge Base contains myriad articles with step-by-step instructions on Brightspace features. Visit the ITS Service Desk Online Portal ( https://its.lmu.edu/servicedesk) for a complete list for Brightspace and other applications. Brightspace has created a number of video and print tutorials to help you make the most of Brightspace.

How do I become a Brightspace Maven?

All LMU faculty are automatically enrolled in the Instructor Training Course in Brightspace; these tutorials are available on your dashboard as soon as you log into your Brightspace account. Each course has video and printed instructions that will help you become a Brightspace maven in no time.

What does loglogging into mylmu do?

Logging into MyLMU tailors links and announcements to Students, Faculty and Staff. It also logs you into many university systems. Or just click below, and visit a few of the most popular ones directly!


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