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The Apple Genius Bar is a dedicated tech support service in Apple's retail stores. Customers experiencing problems with products or applications can make an appointment for one-on-one assistance with an expert. Experts have multiple certification levels to best assist customers. How do I cancel a Genius Bar appointment?Does the Genius Bar do Apple repairs?
The Genius Bar offers assistance with all available Apple devices. They can assist with hardware and software questions and concerns. However, know that some repairs cannot be completed in-store. The Genius Bar does have to send your device off for some larger repairs and for computer screen repairs.How do I make an Apple Genius Bar appointment?
1 Making an Apple Genius Bar Appointment. You can use the app for this process, too. ... 2 Describe Your Problem. A set of common help topics will be displayed. ... 3 Choose a Genius Bar Appointment. Choose how you'd like to get help. ... 4 Select Apple Store, Date, and Time for Genius Bar Appointment. ...